Shipping Policy
Shipping costs, customs duties, and import taxes are non-refundable.
Maliko is not responsible for delays caused by customs procedures or third-party shipping carriers.
Refund Policy
We do not offer refunds for:
- Change of mind
- Delayed delivery caused by customs or shipping carriers
- Items purchased during promotional periods or special releases
Please review all product information carefully before placing an order.
Cancellation / Return / Exchange Policy
Exchanges are accepted only in the following cases:
- Manufacturing defect
- Incorrect item received
Requests must be submitted within 3 days of delivery.
To qualify for an exchange:
- The item must remain unworn and unused
- The item must be returned in original condition and packaging
- Proof of purchase must be provided
Maliko reserves the right to decline exchange requests that do not meet these conditions.
DAMAGED OR INCORRECT ORDERS
If you receive a damaged or incorrect item, please contact us within 3 days of delivery
Please include:
- Your order number
- Clear photographs of the item and packaging
- A brief description of the issue
